• 10 Years of Trust

    Trust Liam Hardman's expertise: Over a decade in the handmade furniture industry, ensuring quality and reliability. Our business is regulated by the Financial Conduct Authority for your peace of mind.

  • 60 Day Money Back Guarantee

    Enjoy our hassle-free return policy: return standard items up to 60 days after delivery for free.

  • 5 Year Guarantee

    Our products are built for you to enjoy for generations. But we've got you covered - just in case; so each piece comes with a 5 year warranty.

  • Custom Made Your Way

    We can build your dream piece just how you want it. Every aspect of the design can be customised. Just get in touch to start your design project with our experianced team

  • Free Shipping & Returns

    We ship your furniture free of charge. We can also assemble your item on arrival and remove the packaging (extra charge applies). Additionally, returning your item is also free.

Looking For Furniture To Suit Your Individual Style?

Contact us using the contact form below to start your custom order request, we will get back to you within a day.

WRITE US A MESSAGE

Hardman Design can build your dream piece, You will be involved throughout the production process and your unique piece will be manufactured in a material, design, and size for an individual look and an exclusive finish.

Pick up the phone today to talk to us. +44 20 8106 2919

Available Mon to Fri 9:00 AM - 5:00 PM

Custom Made Furniture | FAQ

What Is The Process Of Ordering Custom Made Furniture From Hardman Design?
What Is The Lead Time On A Custom Made Piece Of Furniture?
Which Pieces Of Furniture Can Hardman Design Custom Build?
Which materials can be used in a Hardman Design Custom Build Piece Of Furniture?
What type of oil is used to finish off a Hardman Design piece?
Does My Custom Built Piece Come With A Warranty?
Does my custom made piece come flat packed or ready built?

Size Guide:

So, you want to buy a dining table. It might sound obvious, but one of the most important things to consider is the size of your desired piece, and how it will look in your room.

There are numerous factors which can shape your decision, such as the size of your space, the positioning of your table, how much space the legs take up and where they are positioned, and how you plan to use your table - from small family meals to large social gatherings.

It’s certainly not a decision which should be taken lightly; picking the right dimensions is fundamental to creating the best visual and practical balance for your room.

Hardman Design can custom build tables to provide you with a bespoke piece for your needs. 

This guide will provide you with some key information to help you pick the right sized table.

The Size Of Your Dining Table: Number Of Seats

One of the biggest considerations is knowing how many people will generally be sitting around your table, and how many seats you want to accommodate.

As a general rule of thumb, these are the rough sizes depending on the number of seats:

2

Seater

4

Seater

6

Seater

8

Seater

10

Seater

12

Seater
Minimum
60 x 70cm

Minimum 120 x 70cm

 Minimum 180 x 80cm Minimum 220 x 90cm

 Minimum 270 x 90cm Minimum 330 x 90cm

These dimensions are based on rectangular tables. Hardman Design’s dining tables are hand built in this shape, but we can custom-build tables for a bespoke shape, size and finish.

Rectangular tables have multiple benefits; great for their practicality, functionality and comfort.

A rectangle table generally fits well into the design of a room, and can typically accommodate more people and more space for dishes - especially compared to a circular table.

Benches, too, work well with a rectangular table and are a great idea to maximise this space, as they enable people to squeeze up, if necessary.

A rectangular table can also be a versatile solution within a room, looking great against a wall or window, or taking pride of place in the centre of a room.

Rectangular tables tend to have their legs positioned on the four corners - instead of in the middle like many circular tables - helping to give each diner more comfortable leg room underneath the table.

Generally speaking, a standard table is 71 to 76cm in height, so when it comes to seating, opt for a chair or bench from around 43 to 58cm from floor to seat.

Hardman Design handcrafts a range of dining benches and chairs. Visit our seating collection to find your perfect seat for your table.

Choosing The Right Size Table For Your Room

Knowing how the table will fit in in your room is another key consideration. For instance, how it will work in relation to other pieces of furniture, its proximity to doorways and walls, and allowing enough passing space.

As a general rule of thumb, you will need a minimum of 30 to 36 inches (76cm) for clearance space, measured from the nearest obstruction - whether it be a wall, door, window or furniture - to your chairs.

Where relevant, allow 120cm square for an entrance or doorway. If you’re putting your table into an open-plan area, this isn’t something to factor in.

To ensure you do not choose a dining table size that is too small, don’t leave more than 6ft (183cm) from the edge of the room, at least on one side.

How To Estimate The Size Of Your Dining Table

Perhaps one of the best ways of selecting the most appropriate-sized dining table for your room is mocking up how your furniture will look. This will really help you experience the feel of your table and how it will work in your space.

There are a number of ways that this can be done, including using masking tape or cardboard to replicate the size of your desired table.

For a more complete picture, you can even fill this space with books/newspaper to gauge the height and mass of the table.

Aside from recreating the look and size of your table, you can also map out the room to scale on paper, including walls, walkways and other furniture.

It is important that you don’t just measure the size of your table; instead, think about how it will work in practice. Questions you need to be asking include, have I left enough room for doorways and drawers to open? Have people got enough space to push their chairs out? Can they walk behind pushed-out chairs?

This type of planning will create a clearer picture and help ensure you select the right-sized table for both the look and functionality of your space.  

Extendable Dining Tables

Extendable dining tables are a great option.

In fact, this type of furniture has enjoyed something of a revival in recent times.

And when looking at the benefits, it is easy to understand why extendable dining tables are en vogue.

Highlights include:

  • Dynamic Use Of Space: One of the biggest advantages of an extendable dining table is its dynamic change in size, starting in a smaller form before easily increasing in size, when needed. This functionality is a big space saver and means that a larger dining table does not dominate your room; but can be expanded, when needed, and can be easily put back to its original form. Of course, take the size of the extension into consideration when deciding which option to go for, and factor this into any measurements pre-purchase.
  • Plenty of space: Hosting a social gathering or entertaining extra family members? Then extend your table for extra space. And that’s the great thing about this type of furniture, extending dining tables enable you to expand the table when you need a couple of extra seats. And the dynamic increase in space isn’t only beneficial for meal times or gatherings. It can also be useful for other functions, such as if you require your table to double up as a desk as part of a home office, or if the kids need extra space for homework/hobbies.
  • Available in different sizes: Hardman Design’s extendable tables are available in a range of sizes, providing you with plenty of versatility. When picking the size, consider how many you want to seat and how often you are likely to extend the table. For instance, our Mira Dining Table can have extension leaves of 60cm or 70cm - or can be custom built - so the size of the extension depends on your needs and your space.
  • Beauty: Extendable Dining Tables are attractive additions to the house. Typically, the leaves or extension panels are either hidden within the fabric of the table, or can be added by sliding the leaves into place at each end of the table. This is certainly the case with Hardman Design’s extendable dining tables. What’s more, our signature collection tables can be built to convert into an extendable table, ensuring you benefit from the aesthetic beauty of our handcrafted, best-selling pieces, as well as the functionality of an extending dining table.

How To Choose The Right Sized Dining Table - Summary

Selecting the best-sized table takes some well thought-out planning, considering how you plan to use it and the space you wish to place it in.

But with some quick calculations before purchase, you can ensure you choose the correct piece which really sets off your room and becomes an important focal point of your house.

View Hardman Design’sdining table collection, with all pieces handcrafted from locally-sourced and sustainable materials. Each item can also becustom madeto provide you with a bespoke solution for your needs.

Alternatively,contact usto speak to our team for some advice.

Best Wood For Dining Tables

At Hardman Design, we take pride in building handmade quality dining tables from locally-sourced and sustainable wood. 

Our furniture is most commonly crafted from oak, walnut, and ash, although we do custom-made pieces, too.

These three natural wood types are quality choices in their own right - combining strength with gorgeous aesthetics - but which one is best suited to your needs?

It is an important question. After all, a dining table is a big purchase: a long-term investment, a focal point of your dining room or kitchen, and a gathering spot for your family and friends.

To help you decide, this blog explores the unique characteristics of oak, walnut and Ash.  

Oak

Classic, strong, versatile, and naturally beautiful - you can’t go wrong with oak.

This renowned wood has long been associated with use around the home, dating back many centuries, and is just as popular today.

As such, oak’s timeless nature looks as comfortable in contemporary settings as it does in traditional décor.

Durability

One of oak’s most distinguishing features is its durability; renowned for its strength and resistance to decay, liquids, heat, and surface blemishes. These characteristics make it a firm favourite, especially for people looking for a long-term investment. Oak is also a particularly good choice for families, and ensures maintenance is minimal.

Oak’s durability is a result of the trees’ slow growth, making the wood extremely dense, adding to its quality. 

In fact, oak performs well in the Janka hardness test, which charts the resistance of different wood types to denting and wear. Or to be more specific, it measures the force required to partially embed a small steel ball into the sample of wood. 

The results of this test show that oak is more resistant than woods such as walnut, teak, and cherry.  

Colour

Natural oak can take on virtually any hue, from light beige and yellow through brown and red. This colour diversity makes it easier to match the colour palette of your dining room and kitchen.

Over time, oak pieces have a tendency to change colour, adopting more darker, amber tones. This is caused by exposure to oxygen and UV light. However, this shift is subtle, and can, in fact add to the character of the piece and even enhance its appearance over time. Depending on your preference, we can apply a UV protection finish to our oak tables, when requested.

Hardman Design also builds smoked oak tables, such as the Carolina Smoked Oak dining table. We use a special manufacturing process to fume the oak; causing it to darken and draw out the rich detail of the grain.

Finish

Thanks to its natural beauty and hard-wearing nature, oak is gorgeous in its natural state, especially with character pieces filled with knots.

However, oak’s light tones make it great for adding a variety of finishes; whether that is stained or with a clear, natural finish. This makes it ideal for both modern and traditional furniture. 

Grain And Detailing

Oak has a swirling or striped grain. It also rates as open-pored, as it has wide, large cells, and many pores.

Oak can vary in detailing, with wild oak, for instance, having plenty of knots in varying sizes.

Eco-friendly

Oak trees grow in abundance, with around 450 species worldwide. Oak wood is generally considered to be an eco-friendly furniture choice because it is durable and long-lasting, helping to prolong its usability and keeping it out of landfills.

Hardman Design has also committed to a tree planting campaign, to ensure sustainability, and we use locally-sourced wood, where possible.

View the Hardman Design oak dining table range.

Walnut

Walnut is one of the most highly-sought after types of wood; prized by woodworkers and revered by fine furniture lovers.

Indeed, walnut adds a touch of class and style to any décor, and as such, it generally comes with a higher price tag.

Its strength, grain, and rich tapestry of colours make it a popular choice.  

Hardman Design handcrafts its furniture from two types of walnut, European walnut and American walnut. 

Durability

Walnut is a strong, hard and durable wood that carves well and holds a good shape for much longer. This makes it ideal for statement furniture that requires a high level of craftsmanship. 

Both North American Walnut and European walnut are more durable than cherry, but not quite as resistant to denting and wear and tear as hard ash or white oak, for instance.

Colour

One of the most distinguishing features of walnut is its vast and textured colour palette, stretching from light brown to dark chocolate. American walnut tends to have a darker, richer colour, while European walnut is lighter in tone, sometimes interspersed with wisps of delicious blonde, cream, or yellow, and the occasional note of red.

The middle of the walnut tree (known as the heartwood) produces the darker wood and the outer layer of the tree, just beneath the bark and known as the sapwood, produces the lighter wood.

The distinctive tones of walnut is perfect for making a statement and is ideal for a modern and contemporary look.

Finish

Walnut polishes to a very smooth finish.

A natural walnut piece is rarely stained, as this process tends to wash out the grain and remove bits of character. However, walnut furniture is more likely to receive a clear coat finish; such as a wax or oil.

The walnut tables handcrafted by Hardman Design tend to be finished with a matt hard wax oil. This enhances the natural colour of the wood, intensifying the walnut tones and drawing out the grain detail and the varying shades of brown.

Grain And Detailing

Walnut wood can be straight grained, but can also have waves or curls, helping to enhance the character of the piece and creating a lively, textured look. Our walnut tables tend to be handcrafted from wavey-grained wood. 

This beautiful grain pattern can be further enhanced by pairing it with furniture with clean lines or unique details. 

The grain pattern makes this the perfect choice for a room where the furniture can take the centre stage.

Eco-friendly

Walnut is ideal for investment pieces and furniture you want to stay in your family for generations; therefore reducing the burden on landfill.

That said, while not endangered, the number of walnut trees around the world has certainly reduced and they can take a century to mature. That’s why we select our walnut from local and sustainable sources.   

View the Hardman Design walnut dining table range.

Summary

Oak, walnut and elm are all great choices for a dining table, offering the perfect mix of durability and beauty. 

As all three for quality options, the type of wood you choose will likely come down to preference.

At Hardman Design, we involve you throughout the production process, including sending you samples of your preferred wood, to help ensure we build you the perfect table. For more information, contact us.

Order a sample

  • Highest quality
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  • 100% CO2 neutral

10 x 10 x 1 cm

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MARTA | Walnut Extendable Dining Table
MARTA | Walnut Extendable Dining Table
MARTA | Walnut Extendable Dining Table
MARTA | Walnut Extendable Dining Table
MARTA | Walnut Extendable Dining Table
MARTA | Walnut Extendable Dining Table
MARTA | Walnut Extendable Dining Table
MARTA | Walnut Extendable Dining Table
MARTA | Walnut Extendable Dining Table
MARTA | Walnut Extendable Dining Table
MARTA | Walnut Extendable Dining Table
MARTA | Walnut Extendable Dining Table
MARTA | Walnut Extendable Dining Table
MARTA | Walnut Extendable Dining Table
MARTA | Walnut Extendable Dining Table
MARTA | Walnut Extendable Dining Table
MARTA | Walnut Extendable Dining Table
MARTA | Walnut Extendable Dining Table
MARTA | Walnut Extendable Dining Table
MARTA | Walnut Extendable Dining Table
MARTA | Walnut Extendable Dining Table
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MARTA | Walnut Extendable Dining Table

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  • 30 Day Easy Return

    Enjoy our hassle-free return policy: return standard items up to 30 days.

  • 5 Year Guarantee

    Our products are built for you to enjoy for generations. But we've got you covered - just in case; so each piece comes with a 5-year warranty.

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    We can build your dream piece just how you want it. Every aspect of the design can be customised. Just get in touch to start your design project with our experienced team.

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Product Description

Inspired by Bauhaus principles and Scandinavian design the MARTA has clean, curved corners and angled lines that provide a minimalist, streamlined look that complements a variety of interior decors.

The MARTA is available as a stand-alone table or with extension leaves and an optional bench, the table's extensions slide effortlessly into the frame, securing themselves without additional fixings.

The extension design ensures a seamless wood grain pattern from the main table to the extensions, with customisable lengths up to 60 cm per extension.

Features

  • Minimalist Aesthetic: Clean, curved corners with a streamlined look.
  • Flexible Extensions: Extensions are customisable up to 60 cm per extension.
  • Bauhaus and Scandinavian: Combines principles of both design styles.

The extension leaves of our extendable tables above 300 cm are crafted with a perpendicular wood grain to the main tabletop. This ensures durability and stability while adding a subtle design contrast when extended.

MARTA | Walnut Extendable Dining Table
MARTA | Walnut Extendable Dining Table

What's Included in the delivery

All items are securely packed in a sturdy plywood box to ensure maximum protection during their journey from our production facility to your home. Our tables are delivered flat-packed with the legs disassembled.

Assembly and Installation

The necessary hardware and instructions included in each delivery for easy assembly.

Care Instructions

We want you to feel confident with your furniture, whether you’re used to solid wood furniture or it will be your first piece. Our aftercare page has been created so that you know beforehand how to look after your furniture. View our Product Care page.

Product Specifications

Information below reflects your chosen size:

Dimensions

Length 47.2"
Width 23.6"
Height 29.5"

Material

Wood Type Walnut
Frame / Legs Solid Steel

Dining Space

Space For

Dining Space

Space For

Dining Space

Space For

Dining Space

Space For

Dining Space

Space For

Dining Space

Space For

Dining Space

Space For

Dining Space

Space For

Handmade for a Unique finish - Hardman Design

  • Highest Quality Hardwoods and metals
  • Every product is handcrafted , from fine woodworking to metalworking
  • We are 100% CO2 neutral and focus on sustainable production

What our customers say about us

CAROLINA

MARTA

AMBER

LAICA

Delivery & Returns

Our standard shipping includes free delivery of our products into your home to all addresses in England, Scotland and Wales. (Islands are not included. Please contact us for a quote.)

If you prefer that we handle the assembly and packaging removal for you, we have a white-glove service available for a flat rate of £75. All our Tables are delivered flat packed with easy home assembly. All hardware is included.

Our return policy is just as straightforward as our shipping policy. We offer a 30 Day Money Back Guarantee. Enjoy our hassle-free return policy: return standard items up to 30 days after delivery for £99.

LEARN MORE

Frequently Asked Questions

Product (7)

Delivery & Assembly (7)

Ordering Process (4)

Cancellation of Custom Orders Policy (6)

Where are your products designed and made?

Each one of our pieces is designed and developed by Liam Hardman, the founder of the brand.

The products are manufactured in Ukraine. We are proud to have strong partnerships in Ukraine since 2018.

We work with a highly skilled and dedicated team of 45 expert carpenters and metalworkers. Liam works with the team on a daily basis to ensure that all aspects of production are controlled and quality is maintained.

Are your pieces made to order?

We have customisable options, such as selecting the wood and length. You can get in touch for custom orders. We're happy to work with you on your dream piece. 

Which wood do you use?

We primarily use European walnut and oak, as they are of exemplary quality. However, we can also work with American walnut, Ash, and more. Get in touch if you have a particular wood that you would like to use.

Can you provide me with a sample?

Absolutely! We want our customers to feel comfortable with their purchase, so we are happy to send you a sample of the wood so you can get a better look and feel of the wood and finish we use before buying.

Order your sample Here.

What makes Hardman Design's furniture different from others?

Each piece of our furniture is hand-crafted by artisans who are trained in the profession of woodwork and furniture creation. Our collections are designed by renowned designer Liam Hardman and utilise the best quality woods. 

How much does custom-made furniture cost?

The cost of custom-made furniture depends on the design, materials, and specifications you choose. Each piece is crafted to meet your unique requirements, so prices can vary.
Please note that a customization fee of £80 applies to all custom orders. This fee covers the additional steps required in the production process to build to custom dimensions and ensure that the packaging is tailored for safe delivery of your bespoke piece.
For an exact quote, feel free to contact us. We’ll work with you to design your perfect piece and provide a detailed breakdown of costs.

I have more questions.

Check out our Full FAQ Here

How fast is regular delivery?

The period between the payment date and delivery date is approximately 10 weeks. If you choose to modify your order specifications during this time or the final product is not accepted, an additional 3 – 6 week lead time may be required.

How can I track the progress of my order?

Once your order has been shipped, we will contact you directly to arrange the delivery date and time. Please make sure you provide us with contact details (phone number and address) upon ordering, so we can contact you to arrange delivery and avoid any delays.

How will I know when the delivery will happen?

Once your order leaves our production facility, it takes between 5–10 business days before it gets to your home. During this time you will be given a tracking number, and you will be contacted by our delivery partner who will schedule a suitable time to deliver your order.

How expensive is the delivery?

The delivery is free to the room of your choice. If you would like white glove delivery with installation, it costs a flat rate of £90. For available postcodes, please get in touch. This service is available for GB customers.

Why is the delivery time long?

Each order is custom-made upon being placed. Since we maintain high standards and focus on sustainable production, we create every order from scratch. Our experts make each piece with the utmost care. That's why our lead times are longer than mass-produced items. 

Where do you deliver to?

We deliver worldwide.

I have more questions.

Check out our Full FAQ Here

What is the production process?

Standard and custom pieces are made to order. From start to finish, we will keep you updated on the status of the production. Before we ship your order, we will send you detailed images of the piece to ensure you are satisfied.

Can I order samples?

Yes. Just click HERE to order your samples. We want you to feel the quality of the materials and finish we offer.

Can I order a finished piece from stock?

Currently, we offer a range of pieces from stock. Get in touch to find which items are available. If you have chosen a piece from stock, we will send you a picture for your approval before putting the piece in for delivery.

I have more questions.

Check out our Full FAQ Here

At Hardman Design, we strive to accommodate our clients’ needs and recognize that situations change, requiring adjustments to previously confirmed orders. However, custom orders involve significant resources and planning. To ensure that we manage our operations efficiently and maintain the quality of service for all clients, the following cancellation policy is in place for all custom orders.

1. Cancellation by Mutual Agreement

A custom order may be cancelled only if both HD and the client
mutually agree to do so. This agreement must be confirmed in writing by both parties.

2. Administration Fee

In the event of a mutual agreement to cancel a custom order, an administration fee amounting to 10% of the total order value will be charged. This fee covers part of the costs incurred in the preparation and processing of the order, including but not limited
to design, labour, and materials procurement.

3. Notification and Processing

To initiate a cancellation, the client must submit a written request to HD. Our team will then evaluate the request and, if
agreed upon, will process the cancellation. The administration fee will be deducted from any refunds or will be invoiced separately if no
payment has been made.

4. Non-refundable Deposits

Please note that any deposits made at the time of placing a custom order are non-refundable and will be considered part of the administration fee if the order is cancelled.

5. Amendments to Orders

If a client wishes to make changes to a custom order instead of cancelling it, we request that the changes be communicated as early as possible. Amendments may be subject to additional charges, depending on the nature and timing of the changes. This policy helps HD to manage our resources effectively while ensuring that we can continue to offer high-quality, tailored solutions to all our clients. We appreciate your understanding and cooperation.

I have more questions.

Check out our Full FAQ Here

Product (7)

Where are your products designed and made?

Each one of our pieces is designed and developed by Liam Hardman, the founder of the brand.

The products are manufactured in Ukraine. We are proud to have strong partnerships in Ukraine since 2018.

We work with a highly skilled and dedicated team of 45 expert carpenters and metalworkers. Liam works with the team on a daily basis to ensure that all aspects of production are controlled and quality is maintained.

Are your pieces made to order?

We have customisable options, such as selecting the wood and length. You can get in touch for custom orders. We're happy to work with you on your dream piece. 

Which wood do you use?

We primarily use European walnut and oak, as they are of exemplary quality. However, we can also work with American walnut, Ash, and more. Get in touch if you have a particular wood that you would like to use.

Can you provide me with a sample?

Absolutely! We want our customers to feel comfortable with their purchase, so we are happy to send you a sample of the wood so you can get a better look and feel of the wood and finish we use before buying.

Order your sample Here.

What makes Hardman Design's furniture different from others?

Each piece of our furniture is hand-crafted by artisans who are trained in the profession of woodwork and furniture creation. Our collections are designed by renowned designer Liam Hardman and utilise the best quality woods. 

How much does custom-made furniture cost?

The cost of custom-made furniture depends on the design, materials, and specifications you choose. Each piece is crafted to meet your unique requirements, so prices can vary.
Please note that a customization fee of £80 applies to all custom orders. This fee covers the additional steps required in the production process to build to custom dimensions and ensure that the packaging is tailored for safe delivery of your bespoke piece.
For an exact quote, feel free to contact us. We’ll work with you to design your perfect piece and provide a detailed breakdown of costs.

I have more questions.

Check out our Full FAQ Here

Delivery & Assembly (7)

How fast is regular delivery?

The period between the payment date and delivery date is approximately 10 weeks. If you choose to modify your order specifications during this time or the final product is not accepted, an additional 3 – 6 week lead time may be required.

How can I track the progress of my order?

Once your order has been shipped, we will contact you directly to arrange the delivery date and time. Please make sure you provide us with contact details (phone number and address) upon ordering, so we can contact you to arrange delivery and avoid any delays.

How will I know when the delivery will happen?

Once your order leaves our production facility, it takes between 5–10 business days before it gets to your home. During this time you will be given a tracking number, and you will be contacted by our delivery partner who will schedule a suitable time to deliver your order.

How expensive is the delivery?

The delivery is free to the room of your choice. If you would like white glove delivery with installation, it costs a flat rate of £90. For available postcodes, please get in touch. This service is available for GB customers.

Why is the delivery time long?

Each order is custom-made upon being placed. Since we maintain high standards and focus on sustainable production, we create every order from scratch. Our experts make each piece with the utmost care. That's why our lead times are longer than mass-produced items. 

Where do you deliver to?

We deliver worldwide.

I have more questions.

Check out our Full FAQ Here

Ordering Process (4)

What is the production process?

Standard and custom pieces are made to order. From start to finish, we will keep you updated on the status of the production. Before we ship your order, we will send you detailed images of the piece to ensure you are satisfied.

Can I order samples?

Yes. Just click HERE to order your samples. We want you to feel the quality of the materials and finish we offer.

Can I order a finished piece from stock?

Currently, we offer a range of pieces from stock. Get in touch to find which items are available. If you have chosen a piece from stock, we will send you a picture for your approval before putting the piece in for delivery.

I have more questions.

Check out our Full FAQ Here

Cancellation of Custom Orders Policy (6)

1. Cancellation by Mutual Agreement

A custom order may be cancelled only if both HD and the client
mutually agree to do so. This agreement must be confirmed in writing by both parties.

2. Administration Fee

In the event of a mutual agreement to cancel a custom order, an administration fee amounting to 10% of the total order value will be charged. This fee covers part of the costs incurred in the preparation and processing of the order, including but not limited
to design, labour, and materials procurement.

3. Notification and Processing

To initiate a cancellation, the client must submit a written request to HD. Our team will then evaluate the request and, if
agreed upon, will process the cancellation. The administration fee will be deducted from any refunds or will be invoiced separately if no
payment has been made.

4. Non-refundable Deposits

Please note that any deposits made at the time of placing a custom order are non-refundable and will be considered part of the administration fee if the order is cancelled.

5. Amendments to Orders

If a client wishes to make changes to a custom order instead of cancelling it, we request that the changes be communicated as early as possible. Amendments may be subject to additional charges, depending on the nature and timing of the changes. This policy helps HD to manage our resources effectively while ensuring that we can continue to offer high-quality, tailored solutions to all our clients. We appreciate your understanding and cooperation.

I have more questions.

Check out our Full FAQ Here

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